AOi CAM Terms of Service

Effective Date: 2025‑09‑06

Article 1 (Purpose)

These Terms of Service (the “Terms”) set forth the rights, obligations, and responsibilities between ISEKAI Labs Co., Ltd. (株式会社異世界ラボ). (the “Company”) and users (“Users”) in relation to the use of the “AOi CAM” service (the “Service”) provided by the Company.

Article 2 (Definitions)

Service: The mobile application that allows Users to upload photos, generate stylized images using AI technologies, and store or share such images.
User: Any individual who agrees to these Terms and uses the Service.
Content: All information, including but not limited to images, text, comments, and links, that a User uploads, generates, posts, or transmits within the Service.
Account Information: Login account identifiers, profiles, and usage history collected through OAuth integrations with LINE, Google, Apple, X (Twitter), and similar services.
Mobile Device: Devices capable of installing and running the Service, such as smartphones and tablets.
Post: A unit of Content shared with other Users by uploading or posting AI-generated outputs within the Service.
Third-Party Technologies: External AI technologies and SDKs that the Company has licensed and integrated into the Service.
Any terms not otherwise defined herein shall be construed in accordance with applicable laws and general business practices.

Article 3 (Company Information)

Field	Details
Company Name	ISEKAI Labs Co., Ltd. (株式会社異世界ラボ)
Representatives	Chin-Ho Lee, Young-Chae Na
Address	LIFORK Akihabara, 4-14-1 Sotokanda, Chiyoda-ku, Tokyo 101-0021, Japan
UEN	0100-01-254612
Customer Support	cam.support@isekailabs.com

Article 4 (Effect and Amendment of the Terms)

These Terms shall be deemed agreed to by a User when the User accesses, installs, or uses the Service, and shall be continuously posted within the Service.
The Company may amend these Terms in accordance with applicable laws or when deemed necessary for the operation of the Service. In such cases, notice of the amendments shall be provided at least 7 days prior to the effective date (30 days for material changes) through in-app notifications, email, or the Company’s website.
Amended Terms shall take effect only when explicitly agreed to by the User. If the User does not agree, the User’s access to the Service may be restricted, and the User may terminate the agreement by deleting their account.
When a User first uses the “AI Generation” feature without logging in, or completes OAuth login/registration, the User shall be deemed to have agreed to these Terms and the Privacy Policy.

Article 5 (Formation of the Service Agreement and Conditions of Use)

5-1. Access and Registration

The Service can be downloaded through app marketplaces (Apple App Store and Google Play Store).
User registration is available only through OAuth login using LINE, Google, Apple, or X (Twitter) accounts, and no separate passwords are stored.
The minimum age for use is 13 years old. Users between the ages of 13 and 18 may be required to obtain the consent of a legal guardian in accordance with applicable laws.

5-2. Permitted Use and Prohibited Conduct

The Service is provided solely for personal and non-commercial purposes, and Users must use Content within this scope.
Users must have the lawful rights and permissions for any Content (such as Posts, images, etc.) they upload or create within the Service, and must not infringe upon the intellectual property rights, portrait rights, personal information, or other rights of third parties.
The following are strictly prohibited: bulk generation using automated tools, crawling, reverse engineering, or distributing Content that violates public order or decency.
Specific standards and additional prohibited conduct are set forth in the ‘Community Guidelines.’

Article 6 (Content Upload and Management of Generated Works)

6-1. Image Upload and Processing

Images uploaded by Users are temporarily stored for AI generation processing and are automatically deleted immediately after generation is completed.
If storage is unavoidably necessary, the purpose and retention period will be disclosed, and storage will occur only with the User’s prior explicit consent.
The Company deletes uploaded original images immediately after AI processing. Generated outputs may be temporarily stored to provide functions such as download or posting at the User’s request.

6-2. Storage and Rights of Generated Works

AI-generated works may be temporarily stored within the Service to allow Users to download or re-access them.
Copyright of the generated works belongs to the User, who may freely use them for personal and non-commercial purposes.
The Company shall not use AI-generated works or original image data for retraining, external marketing, provision to third parties, or any secondary purpose. However, in cases where external marketing use is necessary, such use shall occur only with the User’s separate opt-in consent.
If a User wishes to use generated works for commercial purposes, all of the following conditions must be satisfied:

(1) The generated work must not contain the Company’s proprietary assets (e.g., name, logo, UI, watermark, etc.); and

(2) If such assets are included, the User must obtain the Company’s prior written approval.
If a User deletes Content (including Posts) or terminates their account, the Company’s right to use such Content shall cease. However, this shall not apply retroactively to advertising or campaigns already in progress.

6-3. Reporting and Restriction of Content

The Company may take measures such as deletion, de-listing, or account restriction against Content (including Posts) that violates these Terms or the Community Guidelines.
Upon receipt of a report, the Company will notify the User of the results within 7 business days, and the User may file an objection within 14 days of the notification date.
Such measures shall be carried out in accordance with the Community Guidelines and applicable laws, and may include temporary measures such as provisional restrictions or access suspension.

Article 7 (Personal Data Protection)

The Service clearly discloses the categories of personal data collected, purposes of use, retention periods, and procedures for deletion requests through its Privacy Policy, and complies with applicable data protection laws, including the Singapore PDPA and the EU GDPR.
Users in the European Economic Area (EEA) and other jurisdictions where the GDPR applies may exercise their rights under the GDPR, including Article 17 (Right to Erasure). Deletion requests and related inquiries may be submitted to cam.support@isekailabs.com.
In cases where personal data is transferred overseas, the Company shall, in accordance with applicable laws, notify Users in advance of the purpose of transfer, the destination country, and the transferee, and obtain explicit consent prior to transfer, while applying appropriate safeguards.

Article 8 (Posting and Management of Posts)

Users may freely create, post, and share Posts within the Service, including AI-generated works, images, and text, and the copyright of such Posts shall belong to the User who created them.
However, Posts must not fall under any of the following categories. If the Company determines that a Post violates these rules, it may take measures such as deletion, de-listing, or account restriction without prior notice:
- Posts that violate these Terms or the Community Guidelines;
- Posts that infringe the rights of others or defame others;
- Posts containing obscene or vulgar content, or otherwise harmful to public order and morality;
- Posts that encourage criminal activity or contain content in violation of applicable laws;
- Posts that significantly conflict with the intended operation of the Service.
Based on applicable laws, User reports, or claims of rights infringement from third parties, the Company may take temporary measures or access restrictions with respect to Posts, in accordance with the procedures and standards set forth in the Community Guidelines.
Detailed standards regarding post creation, enforcement procedures, and User rights are separately announced in the Community Guidelines, and Users must review and comply with them.

Article 9 (Service Suspension, Modification, and Updates)

The Company may temporarily suspend all or part of the Service for system maintenance or similar reasons, with at least 24 hours’ prior notice. In the case of urgent failures, notice may be given after the fact.
For permanent suspension or other material changes, the Company shall provide notice at least 30 days in advance.
For Users who violate these Terms, the Company may take measures such as deletion of Content, account restriction, or termination of Service use.
To improve service quality, the Company may provide automatic updates to mobile devices. Users may disable automatic updates through their device settings. These Terms shall apply equally to all updates, patches, and new features. Users must also comply with the Usage Rules of the Apple App Store and Google Play Store.

Article 10 (Limitation of Liability, Disclaimers, and Indemnification)

The Company shall not be liable for service interruptions caused by force majeure events, natural disasters, or reasons attributable to third parties, except in cases of willful misconduct or gross negligence.
AI-generated works are produced by machine learning–based algorithms, and the Company does not guarantee their accuracy, suitability, or completeness. Users must determine the appropriateness of such works for their intended purposes at their own judgment and responsibility.
The Company shall not be liable for damages arising from the use of the Service free of charge, except in cases of willful misconduct or gross negligence.
Users agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any and all claims, damages, and expenses (including reasonable attorneys’ fees) arising from or related to their use of the Service or Content.

Article 11 (Intellectual Property Rights and License)

Intellectual property rights in the Service, including its software, user interface (UI), databases, and logos, are owned by the Company.
The Company grants Users a personal, non-exclusive, non-transferable, and non-sublicensable license to use the Service. Any reproduction, distribution, reverse engineering, crawling, or other use beyond the permitted scope is strictly prohibited.
The Service may incorporate third-party technologies, which are subject to their respective license terms. The providers of such technologies shall be deemed third-party beneficiaries of these Terms with the right to enforce their provisions.

Article 12 (Feedback)

Any suggestions, ideas, or feedback that Users provide to the Company shall be deemed non-confidential, and the Company may use such feedback freely without any obligation of compensation.

Article 13 (Copyright Infringement Reporting Policy)

The Company respects the copyrights and other intellectual property rights of third parties and will take appropriate measures against Content (including Posts) suspected of infringement.
The Service is operated by a Japanese entity, and the Company complies with applicable laws of relevant jurisdictions to protect global Users, including the U.S. Digital Millennium Copyright Act (DMCA), the Japanese Copyright Act and Personal Information Protection Act, the Singapore Copyright Act 2021, and the Korean Copyright Act and Act on Promotion of Information and Communications Network Utilization and Information Protection.
Rights holders may request removal or blocking of infringing Content by contacting cam.support@isekailabs.com, and may be required to submit supporting documentation evidencing the infringement.
Upon a legitimate request from a rights holder, the Company may temporarily remove or de-list Content. In cases of repeated infringement, the Company may take further measures such as account suspension or restriction of Service use.
The procedures and detailed standards for handling copyright infringement are governed by these Terms and the Community Guidelines.

Article 14 (Export Compliance)

All software and data transmissions related to the Service must comply with applicable export control laws and sanctions regulations.

Article 15 (Governing Law and Jurisdiction)

These Terms shall be governed by and construed in accordance with the laws of Japan, and in the event of any disputes arising in connection with these Terms, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.

Article 16 (Severability)

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Article 17 (Entire Agreement, No Waiver, and Restrictions on Assignment)

These Terms constitute the entire agreement between the Company and the User regarding the use of the Service and supersede any prior agreements.
The failure of the Company to exercise or enforce any right under these Terms shall not be deemed a waiver of such right.
Users may not assign or transfer any rights or obligations under these Terms without the Company’s prior written consent. The Company may transfer this Agreement in connection with a business transfer, merger, or similar transaction.

Article 18 (Termination and Deletion of Software)

Users may terminate this Agreement at any time by deleting their account through the in-app menu or by contacting Customer Support. Upon termination, all data shall be immediately deleted and unrecoverable, except where retention is required by law.
The Company may terminate this Agreement without prior notice if a User violates these Terms, applicable laws, or materially disrupts the operation of the Service.
Upon termination, Users must delete the application from all devices, and the license granted under these Terms shall immediately terminate. However, licenses granted in connection with already-published commercial posts shall remain in effect until the completion of the relevant campaign.

Supplementary Provision

These Terms shall take effect on September 6, 2025.