AOi V Terms of Service

Revision Date / Last Updated: 2026-03-27

Article 1 (Purpose)

These Terms of Service (the “Terms”) set forth the rights, obligations, and responsibilities between Supergene Co., Ltd. (the “Company”) and users (“Users”) in relation to the use of the “AOi V” service (the “Service”) provided by the Company.

Article 2 (Definitions)

Service: A mobile application and related services provided by the Company that allow users to upload photos or input required information, generate style-transformed/created images and videos based on AI technology, save or share such content, and exchange messages and content with other users on a 1:1 basis.
User: Any individual who agrees to these Terms and uses the Service.
Content: All images, videos, text, comments, links, messages, posts, and any other information that users upload, generate, post, share, transmit, or receive within the Service.
Account Information: Login account identifiers, profiles, and usage history collected through OAuth integrations with LINE, Google, Apple, X (Twitter), and similar services.
Mobile Device: Devices capable of installing and running the Service, such as smartphones and tablets.
Post: A unit of Content shared with other Users by uploading or posting AI-generated outputs within the Service.
Third-Party Technologies: External AI technologies and SDKs that the Company has licensed and integrated into the Service.
Store: Refers to the Apple App Store, Google Play Store, and any other mobile application marketplaces through which the Company distributes the Service.
Paid Service(s): Refers to functions and/or content within the Service that are accessible to the User upon payment of a fee (e.g., the purchase of "Soda," the use of generation features utilizing "Soda," etc.)
In-App Purchase: Refers to the act of a User purchasing Paid Services or digital goods (such as "Soda") using the payment system provided by the Store.
Soda: Refers to digital vouchers (virtual goods) used within the Service to access AI generation features (images, videos, etc.). This includes both Soda provided through paid purchases and Soda provided by the Company free of charge for promotional events, rewards, or other purposes.
Bonus Soda: Refers to Soda provided additionally at no extra cost upon a paid purchase, or provided free of charge through promotions, rewards, or other similar means.
Image(s): Refers to static image files and related visual outputs uploaded by the User or generated/transformed via AI technology within the Service. These may be displayed or referred to as "VPhoto" within the Service.
Video(s): Refers to moving image files and related audiovisual outputs uploaded by the User or generated/transformed via AI technology within the Service. These may be displayed or referred to as "VClip" within the Service.
DM (Direct Message): A feature within the Service that allows users to privately exchange content — including text, posts, images, and videos — with another user on a 1:1 basis, as well as the conversation room in which such exchanges take place.
Message: Text, posts, images, videos, and any other digital information transmitted via DM.
- Any terms not defined in these Terms shall be interpreted in accordance with relevant laws and regulations and general commercial practices.

Article 3 (Company Info)

항목	내용
Company Name	Supergene Co., Ltd.
Representatives	Chin-Ho Lee, Young-Chae Na
Address	7F, Business Building B, 225-15 Pangyoyeok-ro, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
UEN	347-86-00581
Customer Support	aoi.support@supergene.co

Article 4 (Effect and Amendment of the Terms)

These Terms shall be deemed agreed to by a User when the User accesses, installs, or uses the Service, and shall be continuously posted within the Service.
The Company may amend these Terms in accordance with applicable laws or when deemed necessary for the operation of the Service. In such cases, notice of the amendments shall be provided at least 7 days prior to the effective date (30 days for material changes) through in-app notifications, email, or the Company’s website.
Amended terms shall take effect from the notified effective date. However, where required by applicable laws or where the changes are unfavorable to or materially significant for users, the Company may conduct a separate consent process prior to implementation. If a user does not agree to the amended terms, access to all or part of the services to which the changes apply may be restricted, and the user may terminate the service agreement by deleting their account.
“AI Generation” is available only after the User completes registration or log-in. Upon completing registration or log-in, the User shall be deemed to have agreed to these Terms and the Privacy Policy.

Article 5 (Formation of the Service Agreement and Conditions of Use)

5-1. Access and Registration

The Service can be downloaded through app marketplaces (Apple App Store and Google Play Store).
User registration is available only through OAuth login using LINE, Google, Apple, or X (Twitter) accounts, and no separate passwords are stored.
Where the Company confirms or has reasonable grounds to suspect that a user is under the minimum eligible age for the Service or is under the age of 13, the Company may take necessary measures, including requesting additional age verification, restricting access to the Service or the DM feature, and where necessary, deleting the account and associated data.

5-2. Permitted Use and Prohibited Conduct

In principle, the Service is provided for personal use only. If a User intends to utilize the Generated Content for commercial purposes, they must further comply with the conditions set forth in Article 6 (Storage and Rights of Generated Content).
Users must have the lawful rights and permissions for any Content (such as Posts, images, videos, etc.) they upload or create within the Service, and must not infringe upon the intellectual property rights, portrait rights, personal information, or other rights of third parties.
The following are strictly prohibited: bulk generation using automated tools, crawling, reverse engineering, or distributing Content that violates public order or decency.
Specific standards and additional prohibited conduct are set forth in the ‘Community Guidelines.’
Any act of generating or posting videos that impersonate others or are likely to cause misunderstanding or confusion is strictly prohibited.
The Company may provide the DM feature as part of the Service, and these Terms and Community Guidelines apply equally to messages and shared content transmitted via DM.
Unless otherwise specified, users may only initiate new DMs or send messages to counterparties who meet the relationship criteria established by the Company, such as users they follow within the Service. The Company may restrict the recipients, frequency, and methods of sending and receiving DMs, or creating DM conversations, as necessary for user protection, minor protection, spam and abuse prevention, service safety, or operational purposes.
Users may only transmit content via DM that they have uploaded or created themselves, or content that the Service has permitted to be shared, and shall bear the rights and responsibilities necessary for such transmission.
Users shall not use DM to engage in advertising or solicitation, spam, fraud, sexual harassment, hate speech or threats, repeated or unwanted contact, impersonation of others, distribution of illegal information, or infringement of third parties' personal information or rights.
In cases involving violations of the Terms or Community Guidelines, receipt or accumulation of reports, compliance with statutory obligations, or suspected spam or abuse, the Company may restrict all or part of the DM feature (including sending/receiving messages, creating chat rooms, sharing content, and providing notifications) independently of any restrictions on the overall Service.
Users shall not create, upload, store, post, transmit, share, request, solicit, or promote any content or conduct involving sexual abuse or exploitation of children or minors (CSAE), child sexual abuse material (CSAM), sexual solicitation or grooming of minors, sextortion or exploitation-based coercion, or any other content or behavior that endangers child safety.

5-3. Paid Services and In-App Purchases

Paid Service Offerings: The Company may provide certain features within the Service as Paid Services. Users may purchase and use digital goods, such as Soda, through In-App Purchases provided by the Store.
Payment Processing: The processing of In-App Purchases (including billing, cancellations, refunds, issuance of receipts, and tax processing) shall be governed by the policies and Terms of Use of the respective Store.
Precedence of Payment Information: The price, composition, quantity (including Bonus Soda), contents, and terms of purchase for Paid Services shall be determined by the information displayed on the Store’s payment screen (Payment UI) at the time of purchase. In the event of any conflict between the information displayed on the Store’s payment screen and other displays within the Service, the information on the Store’s payment screen shall prevail.
Price Differentiation: The Company may set different sales prices for the same Paid Service depending on the country/region, Store, local pricing policies, price points, and other factors.
Changes to Paid Services: The Company may, at its operational discretion, change the content, price, quantity, or composition (including Bonus Soda) of Paid Services. In such cases, the Company will provide notice within the Service for a reasonable period. However, such changes shall not apply retroactively to transactions already completed.

5-4. Nature, Use, and Balance Verification of Soda

Nature of Soda: Soda is a digital voucher (virtual goods) usable only within the Service and cannot be refunded, exchanged, or converted into cash or cash-equivalent value. Users may not transfer, lease, sell, or provide Soda as collateral to any third party, nor trade it on external platforms.
Account Attribution: Soda is attributed to the account through which the purchase or issuance occurred. Remaining balance and usage history are provided only when logged into the same account.
Usage Policies: Detailed policies regarding Soda usage (image/video generation, etc.), deduction amounts, timing of deduction, and re-issuance in the event of generation failure/cancellation shall follow the instructions provided within the Service. The Company may change deduction standards considering service quality, costs, and operational policies, and will provide notice of such changes within the Service. (However, such changes shall be applied within a reasonable scope.)
Balance Verification: Users may check their unused Soda balance (or the verification method) on designated screens within the Service (e.g., Soda Shop).
Validity Period (Paid): Soda purchased via Store In-App Purchases (including accompanying Bonus Soda) is provided without an expiration date.
Validity Period (Promotional): Bonus Soda provided through events and promotions has a validity period of six (6) months and shall automatically expire upon the lapse of this period.
Correction of Errors: In the event of an error in the issuance or deduction of Soda due to reasons attributable to the Company (such as system errors), the Company shall rectify such errors within a reasonable scope (e.g., re-issuance or cancellation of deduction).
Restriction on Unauthorized Use: If a User acquires or uses Soda through fraudulent or unauthorized means (e.g., refund abuse, irregular payment, automation/hacking, etc.), the Company may reclaim (deduct) the Soda or restrict the User's access to Paid Services.

5-5. Cancellation, Withdrawal of Subscription, and Refunds

Store Policy Precedence: In principle, the cancellation and refund of digital goods (such as Soda) purchased via In-App Purchase shall be governed by the refund policies and procedures of the respective Store (Apple App Store, Google Play Store). Upon request, the Company may provide customer support, such as guidance on refund procedures, within a necessary scope.
Reclamation of Soda upon Refund: If a purchase is cancelled due to a refund (including payment cancellations, chargebacks, etc.), the Company may reclaim (deduct) the Soda (including Bonus Soda) issued through said transaction. If the resulting Soda balance is insufficient, access to Paid Services may be restricted. Such reclamation (deduction) shall be conducted within the scope of the Soda issued for the specific transaction, and detailed standards shall follow the instructions and operational policies within the Service.
Mandatory Legal Rights: Nothing in these Terms shall limit any mandatory rights granted to consumers under applicable law (e.g., the right of withdrawal in certain jurisdictions).

5-6. Use of Paid Services by Minors

Parental Consent: If a minor utilizes Paid Services (including In-App Purchases), the consent of a legal representative (such as a parent or guardian) may be required in accordance with relevant laws and regulations.
Unauthorized Purchases: The cancellation or refund of payments made without the consent of a legal representative shall be processed in accordance with the policies of the respective Store and applicable laws.

Article 6 (Content Upload and Management of Generated Works)

6-1. Image Upload and Processing

Original images (photos) uploaded by Users are temporarily transmitted to and processed on the Company’s servers for AI generation, and are automatically deleted immediately after processing is completed.
If storage is unavoidably necessary, the purpose and retention period will be disclosed, and storage will occur only with the User’s prior explicit consent.
The Company deletes uploaded original images immediately after AI processing. Generated outputs may be temporarily stored to provide functions such as download or posting at the User’s request.

6-2. Storage and Rights of Generated Works

AI-generated works may be temporarily stored within the Service to allow Users to download or re-access them.
Copyright of the generated works belongs to the User, who may freely use them for personal and non-commercial purposes.
The Company shall not use AI-generated works or original image data for retraining, external marketing, provision to third parties, or any secondary purpose. However, in cases where external marketing use is necessary, such use shall occur only with the User’s separate opt-in consent.
If a User wishes to use generated works for commercial purposes, all of the following conditions must be satisfied:

(1) The generated work must not contain the Company’s proprietary assets (e.g., name, logo, UI, watermark, etc.); and

(2) If such assets are included, the User must obtain the Company’s prior written approval.
If a User deletes Content (including Posts) or terminates their account, the Company’s right to use such Content shall cease. However, this shall not apply retroactively to advertising or campaigns already in progress.

6-3. Reporting and Restriction of Content

The Company may take measures including deletion, de-indexing, transmission restrictions, DM feature restrictions, and account restrictions against content (including posts, DM messages, and content shared within DMs) that violates these Terms or the Community Guidelines.
Upon receipt of a report, the Company will notify the User of the results within 7 business days, and the User may file an objection within 14 days of the notification date.
Upon becoming aware of a violation of these Terms or the Community Guidelines, or a related report, the Company may, without prior notice, take measures including deletion of relevant content, access restrictions, DM feature restrictions, account suspension, or permanent account restrictions, and where permitted or required by applicable laws, may report to or cooperate with relevant authorities.
Such measures shall be carried out in accordance with the Community Guidelines and applicable laws, and may include temporary measures such as provisional restrictions or access suspension.

6-4. DM and Messaging Features

Users grant the Company permission to store, reproduce, transmit, technically convert, and display messages and shared content to the extent necessary for the provision and operation of the DM service. Such permission is limited to the scope of DM delivery, display, and storage, report handling, dispute resolution, security, service operation, and legal compliance, and may remain in effect for the necessary period even after a user deletes the relevant content or terminates the service agreement, to the extent that the content has already been delivered to other users or where there are legitimate grounds such as statutory retention obligations or report/dispute handling.
As a general principle, the Company does not continuously monitor DM content. However, the Company may review, retain, and act upon relevant messages or metadata to the minimum extent necessary, and only in the following cases: where a user report has been received; where required to respond to statutory obligations or lawful requests; where necessary to prevent imminent harm or rights infringement; or where required for security incident response or prevention of spam, fraud, or abuse. Human review of DM content is limited to cases of necessity, including receipt of reports, statutory requirements, and emergency harm response.
When a user deletes a message or chat room, unless otherwise specified, such deletion is reflected only on the deleting user's account or device, and may not affect messages, saved copies, screenshots, or notification previews remaining on the counterparty's account or device. Deleted messages or chat rooms cannot be recovered.
Users may block specific users, and future messages from a blocked user will not be received until the block is lifted. However, the fact of the block may not be separately notified to the blocked party, and the existing chat room or previously sent messages may continue to be displayed on the blocked party's screen.
Upon sending a DM, the sender's nickname, part of the message content, content type, and similar information may be displayed in the form of in-app or push notifications or previews, depending on the recipient's device settings, operating system, or service policies.
Users acknowledge that content transmitted via DM may be saved, reproduced, captured, recorded, or re-transmitted by the recipient, and that the Company cannot fully prevent this through technical means.

Article 7 (Personal Data Protection)

The Service clearly discloses the categories of personal data collected, purposes of use, retention periods, and procedures for deletion requests through its Privacy Policy, and complies with applicable data protection laws, including Japan’s Act on the Protection of Personal Information (APPI), Korea’s Personal Information Protection Act (PIPA) and the Act on Promotion of Information and Communications Network Utilization and Information Protection, as well as the EU GDPR.
Users in the European Economic Area (EEA) and other jurisdictions where the GDPR applies may exercise their rights under the GDPR, including Article 17 (Right to Erasure). Deletion requests and related inquiries may be submitted to aoi.support@supergene.co.
In cases where personal data is transferred overseas, the Company shall, in accordance with applicable laws, notify Users in advance of the purpose of transfer, the destination country, and the transferee, and obtain explicit consent prior to transfer, while applying appropriate safeguards.

Article 8 (Posting and Management of Posts)

Users may freely create, post, and share "Posts"—which include AI-generated content, images, videos, text, and other materials—within the Service. The copyright for each Post shall belong to the User who created it. A Post may include and publicly disclose not only images and videos but also information entered by the User (e.g., prompts); by posting or sharing, the User is deemed to have consented to such public disclosure.
However, Posts must not fall under any of the following categories. If the Company determines that a Post violates these rules, it may take measures such as deletion, de-listing, or account restriction without prior notice:
- Posts that violate these Terms or the Community Guidelines;
- Posts that infringe the rights of others or defame others;
- Posts containing obscene or vulgar content, or otherwise harmful to public order and morality;
- Posts that encourage criminal activity or contain content in violation of applicable laws;
- Posts that significantly conflict with the intended operation of the Service.
Based on applicable laws, User reports, or claims of rights infringement from third parties, the Company may take temporary measures or access restrictions with respect to Posts, in accordance with the procedures and standards set forth in the Community Guidelines.
Detailed standards regarding post creation, enforcement procedures, and User rights are separately announced in the Community Guidelines, and Users must review and comply with them.

Article 9 (Service Suspension, Modification, and Updates)

The Company may temporarily suspend all or part of the Service for system maintenance or similar reasons, with at least 24 hours’ prior notice. In the case of urgent failures, notice may be given after the fact.
For permanent suspension or other material changes, the Company shall provide notice at least 30 days in advance.
For Users who violate these Terms, the Company may take measures such as deletion of Content, account restriction, or termination of Service use.
In the event that the Company permanently discontinues Paid Services or services where Soda can be issued or used, the Company shall take necessary measures, such as refunding unused Soda or providing alternatives, in accordance with relevant laws and Store policies. The procedures and application period for such measures will be announced in advance.

(In certain jurisdictions, such as Japan, specific procedures—including refunds of unused balances and the establishment of formal notice and application periods—may be required upon the discontinuation of issuance.)

Article 10 (Limitation of Liability, Disclaimers, and Indemnification)

The Company shall not be liable for service interruptions caused by force majeure events, natural disasters, or reasons attributable to third parties, except in cases of willful misconduct or gross negligence.
AI-generated works are produced by machine learning–based algorithms, and the Company does not guarantee their accuracy, suitability, or completeness. Users must determine the appropriateness of such works for their intended purposes at their own judgment and responsibility.
The Company shall not be held liable for any damages arising from the use of services provided free of charge, except in cases of willful misconduct or gross negligence by the Company.
Users agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any and all claims, damages, and expenses (including reasonable attorneys’ fees) arising from or related to their use of the Service or Content.
In-App Purchases are processed through the Store's payment system, and all aspects of payment processing (including billing, refund processing, and restrictions on payment methods) shall be handled in accordance with the Store's policies. To the extent permitted by applicable laws, the Company shall not be held liable for any damages caused by third-party issues, such as failures in the Store’s payment system or processing delays by the Store.
The Company shall not be liable, unless there is willful misconduct or gross negligence on its part, for delays, non-delivery, duplicate receipt, read receipt errors, notification failures, or discrepancies in deletion reflection in DMs arising from causes beyond the Company's reasonable control, including network conditions, device environment, operating system limitations, counterparty account status, block status, or notification settings. Read receipts in DM represent reference information indicating system status only, and do not guarantee that the counterparty has actually viewed or understood the content.

Article 11 (Intellectual Property Rights and License)

Intellectual property rights in the Service, including its software, user interface (UI), databases, and logos, are owned by the Company.
The Company grants Users a personal, non-exclusive, non-transferable, and non-sublicensable license to use the Service. Any reproduction, distribution, reverse engineering, crawling, or other use beyond the permitted scope is strictly prohibited.
The Service may incorporate third-party technologies, which are subject to their respective license terms. The providers of such technologies shall be deemed third-party beneficiaries of these Terms with the right to enforce their provisions.

Article 12 (Feedback)

Any suggestions, ideas, or feedback that Users provide to the Company shall be deemed non-confidential, and the Company may use such feedback freely without any obligation of compensation.

Article 13 (Copyright Infringement Reporting Policy)

The Company respects the copyrights and other intellectual property rights of third parties, and takes action against content suspected of infringing such rights, including posts, DM messages, and images, videos, and other content shared via DM.
The Service is operated by a Korean entity, and the Company complies with applicable laws of relevant jurisdictions to protect global Users, including the U.S. Digital Millennium Copyright Act (DMCA), the Japanese Copyright Act and Personal Information Protection Act, the Singapore Copyright Act 2021, and the Korean Copyright Act and Act on Promotion of Information and Communications Network Utilization and Information Protection.
Rights holders may request removal or blocking of infringing Content by contacting aoi.support@supergene.co, and may be required to submit supporting documentation evidencing the infringement.
Upon a legitimate request from a rights holder, the Company may temporarily remove or de-list Content. In cases of repeated infringement, the Company may take further measures such as account suspension or restriction of Service use.
The procedures and detailed standards for handling copyright infringement are governed by these Terms and the Community Guidelines.

Article 14 (Export Compliance)

All software and data transmissions related to the Service must comply with applicable export control laws and sanctions regulations.

Article 15 (Governing Law and Jurisdiction)

These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea, and in the event of any disputes arising in connection with these Terms, the Seoul Central District Court shall have exclusive jurisdiction as the court of first instance.

However, if mandatory provisions for consumer protection in the User’s country of residence apply, such mandatory provisions shall take precedence.

Article 16 (Severability)

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Article 17 (Entire Agreement, No Waiver, and Restrictions on Assignment)

These Terms constitute the entire agreement between the Company and the User regarding the use of the Service and supersede any prior agreements.
The failure of the Company to exercise or enforce any right under these Terms shall not be deemed a waiver of such right.
Users may not assign or transfer any rights or obligations under these Terms without the Company’s prior written consent. The Company may transfer this Agreement in connection with a business transfer, merger, or similar transaction.

Article 18 (Termination and Deletion of Software)

Users may terminate the service agreement at any time through the account deletion menu or customer support center. Upon termination, user data held by the Company shall be immediately deleted and rendered unrecoverable, unless there are legitimate grounds such as statutory retention obligations, report or dispute handling, security, or abuse prevention. However, messages, shared content, saved copies, screenshots, and similar data remaining on other users' accounts or devices may not be automatically deleted.
The Company may terminate this Agreement without prior notice if a User violates these Terms, applicable laws, or materially disrupts the operation of the Service.
Upon termination, Users must delete the application from all devices, and the license granted under these Terms shall immediately terminate. However, licenses granted in connection with already-published commercial posts shall remain in effect until the completion of the relevant campaign.
Upon account deletion or termination of the Use Agreement by the User, any unused Soda (including both Paid Soda and Bonus Soda) attributed to the account shall, in principle, expire immediately, unless otherwise stipulated by relevant laws or Store policies. Except as provided therein, Soda is non-refundable and non-transferable. However, in the event a refund is approved and a transaction is cancelled, the Company may reclaim (deduct) the Soda issued through said transaction.

Article 19 (Special Provisions for Use on Apple Devices)

These Terms constitute an agreement between the Company and the User; Apple Inc. is not a party to this Agreement.
Apple has no obligation to provide maintenance or support services for the Service, and responsibility for any failure to meet warranty obligations rests solely with the Company.
Apple shall not be responsible for product liability claims, legal or regulatory compliance, or intellectual property infringement claims in connection with the Service.
Apple and its subsidiaries are third-party beneficiaries of this Article and shall have the right to enforce its provisions.

Supplementary Provision

*These revisions will take effect upon the release of the app version that includes the DM feature.